Return & Refund Policy – India

Return & Refund Policy – India

Yeh policy sirf India ke customers ke liye applicable hai.

Return Window

Aap apna order receive karne ke 7 din ke andar return request kar sakte hain.

⚠️ Zaroori Shart – Delivery ke Baad 48 Hours

Agar delivered product mein koi damage, defect, ya problem hai, toh aapko delivery ke 48 hours ke andar humse contact karna hoga aur neeche di gayi cheezein submit karni hongi:

  • 📷 Clear Photos – product ki aur uski original packaging ki proper aur saaf photos
  • 🎥 Video – product unboxing ya damage dikhata hua clear video

Note: Bina photo aur video ke koi bhi return/refund claim accept nahi hoga. Photos aur video proper lighting mein, clear aur readable honi chahiye.

Return Conditions

  • Product unused aur original packaging mein hona chahiye.
  • Tags aur labels intact hone chahiye.
  • Damaged ya used products return nahi honge.

Non-Returnable Items

  • Personal care products
  • Sale/discounted items
  • Gift cards

Refund Process

Return approve hone ke baad, refund 7-10 business days mein original payment method pe process hoga.

Exchange

Agar aap product exchange karna chahte hain, toh humse contact karein: support@openstorehub.store

Contact Us

Kisi bhi query ke liye: support@openstorehub.store